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Program Coordinator – STL Builds Credit

Prosperity Connection

Program Coordinator – STL Builds Credit

 

Position Title:                  Program Coordinator – St. Louis Builds Credit

Status:                                 Exempt

Position Reports to:     Assistant Director of Financial Capability

Position Supervised:

Volunteers

Practicum Students and Interns

 

 Job Summary:

St. Louis Builds Credit (STLBC) is a new initiative being implemented in coordination with Equifax, Prosperity Connection, Dutchtown South Community Corporation, and other community partners to assist St. Louis’ numerous residents with low or no credit scores.  STLBC seeks a dynamic individual to be the initiative’s lead coordinator, with responsibility for the overall management of this startup citywide initiative. The Program Coordinator will be responsible for overseeing five areas of the STLBC program:  (1) recruitment of potential supporters and collaborators, including community partners, financial services partners and funders; (2) implementation of credit building services for key constituencies beginning with a community-based roll-out in the surrounding Dutchtown Neighborhood; (3) a public information campaign designed to promote public awareness of the rules of credit building; (4) cooperative fundraising with lead partners; and (5) evaluation and research related to the project.

 

This role may require working outside of the traditional work week (early mornings, late evenings, and weekends). The employee will also exercise discretion and independent judgment with respect to matters of significance.

 

Essential Functions:

  1. Implement objectives consistent with the organizational mission, goals, and activities outlined in the STLCBC business plan.
  2. Oversee the implementation of the STLBC pilot in the area surrounding Dutchtown on St. Louis City’s south side, as well as the future expansion of the program to other neighborhoods.
  3. Recruit and orient volunteers from a variety of sectors.
  4. Coordinate the training of all staff and volunteers to meet the objectives of the initiative.
  5. In conjunction with the Assistant Director of Financial Capability, supervise full-time staff, volunteers, practicum students, and interns.
  6. In conjunction with staff at Dutchtown South Community Corporation, develop and implement strategies to promote participation and maximize positive credit building outcomes for residents.
  7. Work in coordination with appropriate staff to oversee data collection and analysis using a shared database provided by Prosperity Connection.
  8. Represent the STLBC initiative throughout St. Louis at special events, collaborative meetings, and other opportunities key to the success of the program.
  9. Work cooperatively with appropriate staff to identify, research, seek out, and appeal to potential funders from public, private, and philanthropic sources. Assist with the creation and implementation of strategies to attract sustainable sources of funding for the initiative.
  10. Ensure program compliance, internally and with program partners, coordinate and monitor performance for any grant awards issued to community partners, and oversee the distribution of all key program materials to participating partners and organizations.
  11. Identify new activities and opportunities, including recruitment of new partners, identification of new strategies for promoting credit building, and cross-promotion of Lead Partner programs.
  12. Assist with the design, review, and finalization of marketing materials, program materials, and more.
  13. Other projects and initiatives, as needed.
  14. Understands and complies with all state and federal regulations and laws. Ensure compliance with all governing regulations especially the Bank Secrecy Act requirements. Bank Secrecy Act knowledge will be determined by the employee’s position and responsibility.

 

Experience:

  • Two (2) to three (3) years of progressive experience related to program coordination.
  • Understanding of community development, project management, communications, and organizational dynamics.

 

Qualifications:

The Program Coordinator must have a thorough understanding of the offerings provided by both Prosperity Connection and SLCCU. The individual with experience in staff, team, and/or program management is required.

 

The candidate must be extremely professional in behavior and appearance, show initiative, willing to work a flexible schedule, and have the ability to work independently or in a team environment. In addition, the individual must also be extremely detail-oriented, possess excellent written and verbal communications skills, work well under deadline pressure, and be able to manage multiple projects at the same time.

 

The candidate will also possess superior grammar, proofreading and editing skills, exceptional attention to detail, and must be able to master the use of Microsoft Word, Excel, and PowerPoint.

 

An associate’s or bachelor’s degree in social work, business, communications, or a related field is preferred. Candidates possessing a Master of Social Work (MSW) are highly preferred.

 

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The physical requirements of this job include the ability to stand/sit, walk, reach above shoulder level, data entry, crouch, bend, stoop, kneel, squat, crawl and carry/lift up to 35 pounds.  The employee must have a valid driver’s license and have his or her own personal transportation.

 

Each employee of St. Louis Community Credit Union is held accountable for each of the areas outlined in our “ACTION” plan listed below:

Accountable

  • Reliable: ready to work at scheduled times
  • DWYSYWD: do what you say you will do
  • Responsible: perform job duties accurately, on time and within budget; don’t pass the buck when something goes wrong
  • Resourceful: run it like you own it (use CU resources wisely)
  • Avoiding actions that warrant a write-up

 

Compliant

  • Adhere to all Credit Union policies and procedures
  • Having a strong attention to detail to avoid repeated errors and errors due to blatant negligence.

 

Teammate

  • Supportive: help your co-workers succeed
  • Cooperative: work together, not in isolation (together, everyone achieves more)
  • Golden Rule: treat others the way you want to be treated
  • Attitude: help create a friendly and positive atmosphere wherever you are
  • Having no negative internal survey reports

Informed

  • Develop adequate product knowledge and skill set proficiency
  • Continued self-development via online courses, meeting participation and other development

On Brand

  • Brand Promise: deliver on each of our 12 Brand Elements whenever you come in contact with a member (treat co-workers, business partners, etc. the same way you treat members)
  • Appearance: strictly adhere to the dress code policy; ensure good personal hygiene that is not personally offensive to others; keep workplace clean as outlined in C.O.S.T.
  • Behavior: follow the standards outlined in the “Earning Respect” handbook
  • Quality: follow the standards outlined in the “Earning Excellence” handbook

Noble

  • Purpose: we are here to help members increase their standard of living and better their lifestyle
  • Integrity: go about your job the SLCCU way, with honesty, dignity and humility as outlined in the SLCCU code of ethics

 

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The physical requirements of this job include the ability to stand/sit, walk, reach above shoulder level, data entry, crouch, bend, stoop, kneel, squat, crawl and carry/lift up to 35 pounds.  The employee must have a valid driver’s license and have his or her own personal transportation.

 

If interested, please submit a cover letter and resume to Paul Woodruff at pwoodruff@prosperityconnection.org.